We are looking for a Business Analyst for our Digital Business Development Team in BinckBank - part of Saxo Bank.
The future is digital - we are looking for a talented analyst that can help us align the voice of the customer with our digital service offering.
Together with product managers and development teams you will implement new, faster, leaner ways of executing on (non-trade-related) lead/client requests on the website and the platform. The use cases we cover in the team cover the full-service lifecycle of a client from account creation and funding to the request for additional/new accounts, products or services - including mandatory actions related to access, funding and compliance-related requests.
Responsibilities in the role
As a person you are
Energetic and organized - eager to execute and deliver on more than one thing at a time. You are naturally curious and take pride in solving puzzles. You want to get the bottom of a tech or client experience issue and offer a solution. You are a critical thinker and ask challenging questions and give/ask for constructive feedback. In addition to this, you are a strong communicator and know when to listen/adjust to your audience and are able to report on progress as well as escalate when needed.
First and foremost, we offer more than just a job; being an employee in BinckBank - part of Saxo Bank is an opportunity to invest in your future. You will become part of a dynamic and very ambitious team with truly growth-embracing culture, which will commit to helping you grow personally and professionally
You will receive hands-on experience with the strategies, tools, and skillsets required to digitalize processes/client experience in the financial industry. In addition to this, you will get the chance to take ownership over your work and have significant impact on the quality experience we provide our clients.
BinckBank offers a good salary, in addition to a non-contributory pension, 27 vacation days and full access to online training platforms like Pluralsight to train your technical skills and GoodHabitz for your softer skills. You work in a beautiful modern office with a view of the Zuidas, right next to the NS Station RAI, with a company canteen where the most delicious and healthy dishes are prepared for you daily.
But in addition to good food, we also think about your fitness: free sports (boat camps, kickboxing, cycling, running, yoga) with the BootCamp club, and sponsored fitness. And of course: the Friday afternoon drink with free snacks and drinks in our bar (with pool table, dart board and roof terrace)!
If you would like to respond, we would like to receive your CV and a short motivation in which you indicate why this position suits you completely!
BinckBank, founded in 2000, is an independent online bank for investors. An organization that fits its time by giving investors the opportunity to make their own independent choices, through a complete web-based and mobile application. We have the ambition to become the largest online bank for investors in Europe. We already are the number one online bank for investors in the Netherlands and Belgium. And with our rapidly growing activities in Belgium, France, Italy and Spain, we are well on our way to achieving our goal. In addition, our strength has been increased as BinckBank is part of the Danish company Saxo Bank since September 2019.
We are proud of who we are; driven, down-to-earth and sober. We want to be challenged, develop and ultimately be the best. We are always willing to take an extra step, for each other and especially for our customers. Because we want to continue to amaze with our good service and excellent products.
More information on BinckBank and our vacancies you can find on www.careersatbinck.com!
Apply now if you're interested in this vacancy! Make sure you have the following documents ready to add to your application.